Technical management

1. About this document It is split into five main sections, covering: ITIL® 4 qualification scheme Selected content of this document is examinable as a part...

1. About this document It is split into five main sections, covering: general information about the practice the practice’s processes and activities and their roles in...

1. About this document The five main sections are : general information about the practice the processes and activities of software development and management and their...

Incident management: ITIL 4 Practice Guide

1. About this document It is split into five main sections, covering: general information about the practice the practice’s processes and activities and their roles in...